our story
The Phillip Charles Group has been serving the Metro Detroit area for more than 30 years. We operate three primary offices and two satellite offices, enabling us to provide superior service and talent to our client companies. The Phillip Charles Group began as a franchisee of a national staffing franchisor, opening its first office in Southfield in 1986, followed by offices in Livonia in 1989, Auburn Hills in 1990, and Taylor in 1994.
The Phillip Charles Group is a “people business,” meaning our true value lies in the relationships we build with our internal team, field staff and our client companies. Our consultative approach to staffing has enabled our clients to come to know us just as well as we have come to know them. This has allowed us to deliver candidates who are much more likely to be a proper match for a specific job and company.
As a locally-owned company, our strengths are in our team, focus on exceptional service, talent acquisition skills, deep-rooted relationships with companies and job seekers, and knowledge of the staffing industry as well as local, regional and national trends. Our senior leadership team is directly involved in the daily operation of the company, which allows us to quickly respond to shifts in the marketplace from both an economic and talent perspective. The reliability and consistency that we provide means that our clients receive the same trusted process and desired outcomes whenever they utilize our services.
The experienced and dedicated employees at The Phillip Charles Group have been with the company for an average of 14 years. All of them share a common love of helping others advance their careers. Having a team with such depth of knowledge, skills and experience gives our customers the peace of mind knowing that our team is able to go above and beyond when it comes to locating the most appropriate talent for their business.
In addition to their extensive experience in the staffing industry, the majority of our employees are certified through the American Staffing Association as Certified Staffing Professionals, and through the National Association of Personnel Services as Certified Temporary Specialists and Certified Personnel Consultants. Many of our employees hold all three industry certifications, which demonstrates our dedication to continuing education in employment and contract law.
our name
Being a family-run and family-focused business, it was important to us to pay homage to our to deep family lineage. The name “Phillip” and “Charles” play prominent roles in our family, so it was only fitting for them to form the name of the company. This also demonstrates our commitment to developing long-lasting relationships and prioritizing the wellbeing of our clients and employees.
what our clients say
“I highly recommend The Phillip Charles Group. They have always met all of our needs. They are always accessible whenever you need to speak with them. They always send us top of the line workers that believe in excellence as we do. I feel honored to have a great working relationship with The Phillip Charles Group. Companies like them do not come around often so I’m thankful to know them and to work with them as a team.” - L. Mason, education industry (relationship established 2009)
“I like that I can hand it over and The Phillip Charles Group gets it done. I do not have to do a lot of follow up.” - Kim B., steel industry (relationship established 1996)
“I’ve been working with Kristin Pavlic and The Phillip Charles Group for over 14 years now. At all times Kristin maintains an exponential level of professionalism. She is a true joy to work with. I would without hesitation, recommend Kristin and The Phillip Charles Group for all your staffing needs.” - Augustina K., logistics industry (relationship established 2006)
“Since we have begun using The Phillip Charles Group for some of our staff we have noticed a huge difference from any of the other companies we have used. Their customer service is second to none, they continuously monitor their employees and I feel they go the extra step to understand our needs. When dealing with their sales staff you will see the difference for yourself. Faced with many rush jobs we need quality people on very short notice and by far The Phillip Charles Group shines above any other service we have used in the past 20 years of my position here. I would strongly recommend using The Phillip Charles Group for any needs that may arise.” - Doug E., commercial printing industry (relationship established 2000)
“We’ve changed and grown over the years, and having The Phillip Charles Group in my ‘back pocket’ has been extremely helpful. Being available to talk, knowing what their customers require, and knowing the industry of their customers has led to a lot less work having to be done on my end – The Phillip Charles Group makes the entire thing so easy.” - Sharmen H., banking industry (relationship established 2006)
“The best thing about the service is that when we need last minute coverage, we can expect to get someone out pretty quickly. We’ve also had good success with having people who are experienced and can pick up our system very quickly.” - Julia B., broadcast television industry (relationship established 1997)
“The Phillip Charles Group has grown with us over the past 24 years, and they have proven to be a valuable resource for top quality temporary employees, many of whom have become regular full time employees of our company. They are dedicated, quick to respond, and reliable. I would recommend the staff at Phillip Charles to any company looking for temporary staff.” - Peggy G., national sporting goods retailer (relationship established 1996)
“The Phillip Charles Group has lived up to its promise of delivering quality temporary staff in a timely manner. Whenever we have had a temp that was not a good fit, Jodie and Alison fixed the situation right away. The level of follow up on the performance of the staff is consistent without being intrusive; they have developed the right timing.” - Scott B., legal services industry (relationship established 2004)
“Our company has worked with The Phillip Charles Group for quite some time and I myself have been a recruiter and know how challenging the work can be. Lisa does her job with such grace and professionalism. Her personality makes her a pleasure to work with.” - Laura D., university medical organization (relationship established 2002)
“I like The Phillip Charles Group because I make one phone call and the order is done. The office staff is always friendly and knowledgeable. And they provide reliable workers.” - Rob D., automotive supplier (relationship established 1995)
“The Phillip Charles Group is always the first place I call when looking for temporary employees although many end up getting hired as part of our team. It doesn’t matter who you get when you call, everyone at the Phillip Charles Group is eager to help and answer any questions you may have.” – Carol V. , automotive supplier (relationship established 2007)
"The Phillip Charles Group came highly recommended to me by a coworker. I have had a wonderful experience and I am very impressed with the caliber of employees they have representing their organization. I would certainly use The Phillip Charles Group again and would encourage others to utilize them as well." - Ali B., university education industry (relationship established 2014)
“The Phillip Charles Group has proven to be committed to finding us high quality employees to work in our organization. Many of the employees that have been sent to us have moved up within our company and are now in leadership positions. The team of recruiters is always willing to work closely with our hiring managers to assure that they understand our complex work environment. The relationship is a true partnership. The Phillip Charles Group's accessibility to its employees and to our management staff is what makes it such a successful, long-term affiliation." - Karen C., financial insurance industry (relationship established 2001)
"Our work load had picked up and we needed temporary help but for an extended time. The Phillip Charles Group was the answer to our staffing problem. We continue to use The Phillip Charles Group today, would certainly use them in the future and would highly recommend them to anyone else looking for temporary staffing needs." - Steve B., automotive supplier (relationship established 2013)
“The Phillip Charles Group’s overall service in the recruiting, screening and assessment of candidates is exceptional. Add to that the personalized customer service and you have the makings for a beautiful working relationship that will last for years. They never fail to go above and beyond to deliver quality service and candidates around the clock to meet our business needs.” - Lisa S., education industry (relationship established 2012)
“When you need temporary help, you usually need it right now. The Phillip Charles Group is who comes to my mind - responsive, efficient and quality service.” - Paul M., landscape design industry (relationship established 2016)
“The Phillip Charles Group’s friendliness and easy-to-do-business-with attitude makes it very easy to choose them every time for our staffing needs. The Phillip Charles Group has proven to be a true community partner in our ongoing efforts with the hiring of ‘stellar’ employees, which is our primary focus and the recruiting mission of our organization. I look forward to a bright future where growth will continue and so will the demand of your services.” - Matara J., non-profit industry (relationship established 2014)
"Our need to fill temporary positions generally occurs on very short notice and I know that puts extra pressure on the staff at The Phillip Charles Group to accommodate us. Regardless, they have continually exceeded our expectations by being able to expeditiously locate qualified individuals who are ready to go to work.” - David B., commercial moving & storage industry (relationship established 2007)